Vodafone offers more Voxi customers a discount on the bill with a social rate

VODAFONE is offering a discount on the bill to customers in difficulty on its Voxi network.

The mobile phone company is expanding eligibility for its social tariff amid the cost of living crisis.


Vodafone’s Voxi network offers cheaper deals to households on benefitsCredit: Getty – Contributor

Voxi customers will be able to get unlimited 5G data, calls and texts for £10 a month for up to six months if they qualify for certain benefits.

You typically pay £35 for these sim-only services at full price, meaning you could save £25 a month – or £150 over the full six months.

Voxi, which has around half a million customers and is part of Vodafone, first offered the tariff in 2020 to help those who lost their jobs during the pandemic.

People on Universal Credit, Jobseeker’s Allowance, Employment and Support Allowance have already been able to take advantage of the tariff in the past.

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It is again accessible to them, as well as to people receiving disability allowance and independent personal payment.

Anyone on the Voxi for Now pricing will not need to sign up for a contract, and they can suspend or cancel the plan at any time.

There’s also no credit check and you’ll need to prove you have benefits when you sign up.

Social tariffs are offered by several broadband providers and are designed to help struggling low-income households stay connected.

Sky yesterday became the latest provider to offer special offers and comes as bills rise for millions of people.

The new £20 a month offer is called Sky Broadband Basics and will be for existing Sky customers who have Universal Credit or Pension Credit.

TalkTalk, BT, Virgin Media and Hyperoptic are among the companies already offering them.

An estimated 4 million households are deprived of cheaper bills and savings of an average of £144 a year through social tariffs for broadband.

It is up to each broadband or mobile phone operator whether or not to offer a social tariff.

And every offer is different, so it always pays to shop around to make sure you get the cheapest one.

For example, TalkTalk offers jobseekers free broadband for six months, and social packages from BT and Virgin are £15 a month, although speeds and eligibility may vary.

Ofcom maintains a handy list of social broadband tariffs offered on its website.

We also asked if the same is true for mobile social rates and will update it when we get back to you.

Catherine Hiley, telecommunications expert at Uswitch.com, said: “The cost of living crisis has made it harder than ever for those who are financially challenged to stay connected to their mobile service.

“Hopefully today’s announcement by Vodafone, for an unlimited SIM-only data deal on its Voxi network, will help get the message across and also encourage more providers to follow suit by offering these rates.

“Remember that if you’re currently out of contract with a monthly mobile plan, switching to a SIM-only deal is likely to save you a lot of money, with some deals available from just £3.95 per month.”

Martin Lewis has urged everyone to check broadband and mobile bills – and you could save £200 a year.

How to save on your mobile broadband bill

Martin Lewis has urged everyone to check broadband and mobile bills – and you could save £200 a year.

Using a comparison site helps you check all available offers in one place.

MSE has a broadband comparison tool and there are also sites like Switch, Broadband choice and Compare the Market.

When comparing what’s on offer, check that it’s the right speeds and data for your needs.

You don’t want to end up overshooting data allowances and paying more than expected, for example, but you also don’t want to spend money on data you don’t use.

You can also verify that you are getting a signal where you are and you can do this by using Ofcom Coverage Checker.

Companies also often offer introductory offers to new customers, which could bring the price down even further.

You can also try haggling with your current provider to get the cheapest deal you’ve found elsewhere.

Martin Lewis once advised those who haggle to be polite and charming to increase your chances of lowering your bills.

A Virgin Media customer recently got £264 a year off his bill just for asking for a discount.

They don’t have to match it, but it’s worth a try, and if they don’t, you can always move on to the better deal.

But note that moving while you’re still under contract can cost you money in exit fees, so check first.

Of course, the exact amount you can save depends on how much you pay now and what new deal you get – but you won’t know until you check.

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